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People Fraudulently making use of the business title ACE money Express

The Washington State Department of Financial Institutions (DFI) has gotten complaints that are several Washington customers against Ace money Express. A few consumers stated that they certainly were contacted by e-mail or phone by people trying to gather loans for $750 or less.

Customers that have either reduced that loan, or have not applied for that loan through the ongoing business report they’ve been:

  • Contacted by a person called Frank Dollard Debt Settlement Division that is representing,
  • Contacted by a person named Mike Bell on the part of Chris Robinson & Associates (or C R and Associates),
  • Contacted by financial obligation Healing,
  • Refused home elevators the loan that is alleged proof your debt,
  • Supplied with fake case figures and threats of technical proof that money had been deposited to the consumer’s account,
  • Gotten needs to help make re re payment by means of pre-paid cards, and/or
  • Threatened with appropriate action via a court or by the I.R.S. or prison time if re re payment had not been supplied.

These payday loans MT records is alleged because of the customers and has now maybe not been confirmed by the Department.

This is actually the email address this is certainly connected with these scams that are apparent

Those perpetrating these scams aren’t certified by the Department and they are maybe maybe perhaps not registered to conduct company in Washington State because of the Department of Licensing, the Department of income, or even the Secretary of State. The Department of Licensing licenses and regulates debt collectors under RCW 19.16.

DFI warns Washington customers:

  • Never ever deliver cash or offer use of your bank or credit card in reaction to threatening phone calls or e-mails you get claiming you owe a debt.
  • Never ever provide any information that is personal such as for example social protection quantity, bank card, or banking account information to virtually any specific, internet site, or business without first verifying their identity and permit status.
  • Make sure that a services that are financial or person is precisely certified to conduct company within the state of Washington utilizing the “Verify a License” function in the DFI’s site at
  • Look at the license status of debt collectors utilizing the continuing State of Washington Department of Licensing at

ACE Money Express Inc Of Irving Texas

Please be aware that Ace Cash Express shouldn’t be confused with ACE money Express, Inc. (ACE) d/b/a ACE America’s money Express, 1231 Greenway Drive, Suite 600, Irving Texas 75038-2511, that has been formerly certified in Washington.

ACE money Express, Inc. (ACE) has supplied the after information to help customers figure out whenever the best interaction is gotten using this business:

ACE doesn’t deliver e-mails from “” reports. All ACE emails come from an “” account. Also, whenever ACE workers contact a customer by phone, they shall recognize themselves to be from ACE money Express.

ACE identifies it self on all communication. All communication regarding collections comes straight from ACE headquarters that is corporate Irving, Texas. a customer can request a Verification of financial obligation at any right some time ACE provides the verification as required for legal reasons.

Important info for Washington State Consumers. Information On Federal Commercial Collection Agency Legislation

Residents associated with the State of Washington are informed that Washington State legislation provides in RCW 31.45.105(1)(d) and (3) that a “small loan” (often described as a “payday loan”) created by an unlicensed entity to an individual actually positioned in Washington State is uncollectible and unenforceable in Washington State. a loan that is“small is defined in RCW 31.45.073 and it is a loan that doesn’t meet or exceed $700. Collection activities involving loans of $700 or less are susceptible to RCW 31.45.082, which limits the right time, destination, and way for which a quick payday loan could be gathered. Payday loan providers also needs to offer borrowers by having an installment plan in the event that debtor struggles to pay the loan that is small if it is due.

From you, the collection activity may be subject to the federal Fair Debt Collection Practices Act if you received a loan from a lender or owed money to a business and someone other than the lender or business is now attempting to collect. In the event that you get a communication from an event claiming that the financial obligation is owed, you are able to request a “written validation notice,” which must are the quantity of your debt, the title regarding the creditor you borrowed from, as well as your legal rights beneath the FDCPA.

when you yourself have concerns regarding federal commercial collection agency legislation, you are able to contact the Federal Trade Commission at 1-877-FTC-HELP or online at

Prevent and Report Identity Theft

Customers should not make re re re payments over the telephone or via e-mail to a 3rd party debt collector that refuses to give a written validation notice. Even when the celebration seemingly have a few of your individual or monetary information, you ought not make re re payments or offer banking account or charge card information without getting a written validation notice. In the event that scammers currently have your money information, social safety quantity, or any other nonpublic information, you are a target of identity theft. The Federal Trade Commission (FTC) has information for victims of identification theft available on the internet at .gov.

Should you feel you have now been the victim of a bad economic scam as they are worried about your individual economic information, contact your bank together with three major credit reporting agencies. Procedures for calling the credit agencies can be found regarding the FTC’s site

Report Suspicious Activity, Scams or Fraud

If some body threatens to garnish your wages, contact your company, or makes use of threatening, daunting, or unpleasant language, report such actions to mention and federal regulators.

Washington State residents just: if you should be a target of a group scam or you suspect unlawful or fraudulent activity involving a economic service or product, please contact the Department of banking institutions at 1-877-RING-DFI (746-4334), or on line at You may need to contact the state of Washington workplace regarding the Attorney General at …gov.

If you reside an additional continuing state, get the regulator at home state.